Privacy Policy – ​​Basic Tax Services

At Basic Tax Services, we are committed to protecting and maintaining the confidentiality of our clients' personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our personal and corporate tax preparation, notary, bookkeeping, payroll, and immigration form preparation services.
Basic Tax Services does not provide legal advice or act as attorneys or paralegals.

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1. Information We Collect

We may collect personal information in the following ways:
• Directly from you when you request information, use our services, or contact us.
• Automatically, through cookies, server logs, pixels, and similar technologies when you interact with our website or applications.
• From third parties, such as business partners, service providers, social media platforms, or government entities, where legally permitted.

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2. Use of Information

The information collected is used to:
• Provide, operate, and improve our services.
• Verify your identity and manage your account.
• Communicate with you and address your requests.
• Comply with legal, tax, and regulatory obligations.

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3. Disclosure of Information

We do not share your personal information with third parties, except in the following circumstances:
• When we have your consent.
• To comply with legal or regulatory requirements.
• With service providers who support us in the operation of our business, under confidentiality agreements.
• In the event of a merger, acquisition, or sale of assets.

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4. Protection of Information

We implement reasonable physical, electronic, and administrative security measures to protect your personal information against unauthorized access, misuse, or disclosure.

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5. User Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or limit the use of your data. To exercise these rights, you can contact us at information@basictaxservices.com.

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6. Regulatory Compliance

Basic Tax Services complies with applicable data protection regulations, including GDPR, CCPA, HIPAA, COPPA, and PCI-DSS, where applicable.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These allow us to:
• Remember preferences and settings.
• Analyze site usage and traffic.
• Personalize relevant content.

You can manage or disable cookies through your browser settings. Please note that some site features may be affected.

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8. Data Access Requests

At Basic Tax Services, we respect your right to know what personal information we collect. You can request access to, correction of, deletion of, or restriction of the use of your data by contacting us at information@basictaxservices.com. We will process your request in accordance with applicable law.

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9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or tax obligations. Once these purposes have been fulfilled, the data will be securely deleted.

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10. International Data Transfers

We may transfer personal information to providers located outside your country of residence. In all cases, we ensure that such transfers comply with applicable laws and have appropriate safeguards in place.

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11. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website and will be effective upon posting.

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12. Contact

If you have any questions or concerns about this Privacy Policy, you can contact Basic Tax Services through any of our contact methods.